CHR Program Manager

Ohkay Owingeh
Posted 1 week ago

Job Features

Position TitleCHR Program Manager
Period to Apply01/28/2021-Open Until Filled
SupervisorHealth & Human Services Division Director
Pay RateD.O.E.
Position StatusRegular Full-Time
FLSA StatusExempt
LocationCHR/Diabetes Program

Job Description


Under the direct supervision of the Health & Human Services Division Director, accomplishes the CHR and Diabetes Departments strategic objectives by planning, organizing, and supervising all functions required to operate and maintain program activities. Works to improve health conditions for Ohkay Owingeh. Maintains confidentiality of all privileged information.


Work under the direct supervision of the Health & Human Services Division Director.


CHR and Diabetes Program Staff.



  • • Develops a strategic plan for all program function including services, educational and informational workshops; and other requests and services pertaining to the interests of the community
  • • Provides preventative health guidance, advocacy and direction for the Health and Human Services programs during the pandemic
  • • Provides direction in the control of communicable disease to maintain and promote health
  • • Establishes, implements, and communicates goals, policies, and procedures in accordance with the strategic plan
  • • Evaluates all programs to plan and implement priorities to meet the health needs of the community
  • • Develops and improves the delivery system for community health care in the following areas; Health Care, Elderly Health Care, Maternal and Child Health Care, Diabetes, and Environmental Health
  • • Coordinates program planning and development with other community service providers to improve service delivery system
  • • Obtains approval from the Division Director on all information disseminated from the CHR and Diabetes Programs
  • • Develops, implements and ensures accurate record keeping
  • • Ensures confidential maintenance of all client and patient files
  • • Establishes and maintains an effective filing and retrieval system for information relevant to the seniors
  • • Coordinates CHR/Diabetes activity; and supervises the CHR and Diabetes program staff
  • • Ensures CHR/Diabetes process performs in accordance with Federal, State, and Local regulations with applicable licensures and certifications
  • • Manages all contractual agreements between federal, state, and local agencies
  • • Generates, develops, submits, and presents program reports as required by funding agencies, Division Director, Finance, and Tribal Administration
  • • Ensures adequate and safe transportation for the clients and patients, including disabled participants, confirms safe operation and adherence to timely maintenance schedule for all program vehicles
  • • Coordinates in-service training, special classes, and workshops through local and external facilitators
  • • Provides information and referral services to the community by posting and announcing information and notices concerning and affecting the community
  • • Assists in coordinating the monthly activities schedule and ensures they are planned well in advance, with contact made to the specific organizations and is published and disseminated to the community and staff
  • • Achieves financial objectives by preparing the annual budget, inclusive of operational plans and objectives and recommends staffing and expenditures
  • • Plans, develops, and implements strategies for generating resources or funds for the program
  • • Provides and coordinates training for the staff, and First Aid
  • • Collects, analyzes, organizes, and provides Tribal Administration with information on health and health-related legislative issues and proposed health legislation activities
  • • Prepares and presents reports on the status, activities, and plans for current and future operations
  • • Assists in child abuse reporting system, Child Find, and Rabies Clinics
  • • Improves staff effectiveness by coaching, counseling, training and recommending disciplinary action for employees, and planning, delegating, monitoring, and appraising job tasks and results in a timely manner
  • • Hosts regular staff meetings to ensure communication among personnel regarding program-related activities
  • • Coordinates the technology needs of the office, purchases hardware and software, ensures staff is fully trained on systems, policies and procedures
  • • Represents the programs and the Pueblo to external agencies, consultants, and other organizations and individuals, and establishes solid relationships with programs of common interests
  • • Contributes to program effectiveness by; identifying short-term and long-term issues and goals that must be addressed, providing information and commentary pertinent to deliberations, recommending options and courses of actions, and implementing directives
  • • Conducts annual program evaluation and assessments of program components and staff according established policies, procedures, and regulations
  • • Maintains professional and technical knowledge by, conducting research, attending seminars, educational workshops, classes and conferences, reviewing professional publications, establishing networks, participating in professional societies, and conferring with representatives of contracting agencies and related agencies
  • • Contributes to a team effort and accomplishes related results as required
  • • Performs other duties as required


  • • Knowledge pueblo customs and traditions
  • • Knowledge of the functions and structure of Ohkay Owingeh
  • • Knowledge of applicable federal, state, county, and local laws, regulations, and requirements
  • • Knowledge of records management procedures
  • • Knowledge in issues pertaining to a Senior population
  • • Knowledge of the development, preparation, and control of budgets
  • • Knowledge of managerial and statistical analysis techniques and reporting procedures
  • • Knowledge of the principles, methodologies, and applicability of community health issues
  • • Knowledge of health-related issues, medical terminology, and health including child care education
  • • Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic
  • • Ability to communicate effectively in the English language both verbally and in writing
  • • Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels
  • • Ability to work effectively with individuals and demonstrate leadership and team-building skills with empathy and enthusiasm
  • • Ability to work within a highly complex and structured environment while maintaining a creative and flexible problem-solving approach with clients
  • • Ability to work within a highly complex and structured environment while maintaining a creative and flexible problem-solving approach
  • • Ability to maintain confidentiality
  • • Ability to analyze situations and adopt appropriate courses of action
  • • Ability to work independently and meet strict time lines
  • • Ability to make solid decisions and exercise independent judgment
  • • Ability to be persuasive and tactful in controversial situations
  • • Ability to identify and secure alternative funding or revenue sources
  • • Ability to define problems collects data, establish facts, and draw valid conclusions
  • • Ability to demonstrate excellence in everything, and continually seek improvement in results
  • • Ability to prepare accurate, complete, and legible reports and create and present detailed, accurate, objective, and effective speeches and presentations
  • • Ability to interpret applicable federal, state, county, and local laws, regulations, requirements, ordinances, and legislation
  • • Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, and presentation software (such as PowerPoint)
  • • Skill in planning activities for a senior population
  • • Skill in analyzing problems, projecting consequences, identifying solutions, and implementing recommendations
  • • Skill in preparing reports and correspondence
  • • Skill in budget preparation and administration
  • • Skill in preparing, reviewing, and analyzing operational and financial reports
  • • Skill in providing leadership to, supervising, training, and evaluating assigned staff
  • • Certified in CPR and First Aid



  • • Bachelor’s Degree in Health Care Administration, Public or Community Health, Health Services Administration, or related field, plus five (5) years progressive work experience; five (5) years supervisory experience; or equivalent combination of education and experience
  • • Must be physically able to perform job duties
  • • Must be able to maintain confidentiality
  • • Strong computer/database skills; proficiency in Microsoft Office, including Word, Excel, Access, and Outlook
  • • Current valid New Mexico’s Driver’s License
  • • Must be insurable through the Pueblos insurance Carrier
  • • No felony convictions or gross misdemeanors within the past ten years
  • • Must successfully be able to successfully pass a pre-employment drug/alcohol screen and background investigation


FAX (505) 852-0093

When required of the position, attach a copy of high school /GED, college education, certification(s) or license(s).

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