Social Services Manager

Ohkay Owingeh
Posted 2 months ago

Job Features

Position TitleSocial Services Manager
DepartmentHealth & Human Services Division
Period to Apply03/01/2022-Open Until Filled
SupervisorHealth & Human Services Division Director
Pay Rate$43,042 (Salary)-$64,563 (Salary)
Position StatusRegular Full-Time
FLSA StatusExempt
LocationOhkay Owingeh Tribal Admin.

Job Description


Under direct supervision of the Health & Human Services Division Director, accomplishes strategic objectives by planning, organizing, and supervising functions required to operate and maintain program activities. Ensures protective services of children and elderly in accordance with Bureau of Indian Affairs (BIA), 25 Code of Federal Regulations (CFR), Indian Child Welfare Act (ICWA) and Tribal ordinances. Maintains confidentiality of privileged information.
Work under the direct supervision of the Health & Human Services Division Director.


• Develops a strategic plan for carrying out program functions
• Establishes, implements, and communicates goals, objectives policies, and procedures in accordance with strategic plan
• Identifies short-term and long-term issues and goals
• Provides information and commentary pertinent to deliberations with the courts and other relevant entities; recommends options and courses of actions; implements directives
• Develops and updates program standard operating policies and procedures
• Develops, monitors, and maintains program budgets
• Prepare written reports for the following; to document services for grant funding and applications in regard to continued services and program planning, reports to courts and other service agencies and home studies
• Responsible for timely and accurate grant reporting
• Plans, develops, and implements strategies for generating resources or funds
• Hosts regular meetings (with other HHSD Programs) to ensure communication among personnel regarding program-related activities
• Ensures compliance with BIA, 25 CFR, ICWA, and other child and adult protection laws
• Represents the department and the Tribe to external agencies, organizations, and individuals in all matters regarding Social Services, and establishes solid relationships with programs of common interests
• Provide (remedial and rehabilitative) services for family reunification, protection and placement of children/adults when appropriate, or make referrals and links to outside agencies with follow-up
• Conducts annual Social Services Program evaluation and assessments of program components and recommends changes to established policies, procedures, and regulations
• Generates, creates, submits, and presents reports regarding program activities
• Develops and disseminates public information programs regarding the Program’s services
• Manages extreme cases of child abuse, elderly abuse, neglect, or endangerment
• Performs initial screening to determine eligibility of services, conducts intake and orients new clients
• Determine the urgency and risk level of referrals involving abuse, neglect, or endangerment of children and elders
• Coordinates Treatment Foster Care Placements, Transports and attend Treatment Team Meetings
• Interprets Social Service Plans to clients and their family and strategize methods of acceptance for the implementation of treatment plans
• Ensures Social Service and General Assistant clients understand the treatment/service plans and consequences for non-compliance with treatment plans and/or court orders
• Utilizes community resources to assist clients to resume life in the community and learn to live within of court orders
• Supervises visits between children on Social Services caseload and monitors/assesses progress and compliance with services
• Conducts Welfare Checks with OOPD, Home Studies, and Home Visits and submit reports regarding the outcome of the visits
• May participate in Drug Court Panel as a Panel Member
• Obtains Social Worker Certifications and maintains certifications throughout employment
• Maintains professional and technical knowledge by attending relevant training, and workshops, etc., and conferring with representatives of contracting agencies and related organizations
• Contributes to a team effort and makes individual effort to support Workforce Excellence concepts and values
• Ensures the implementation of overall program scope of work
• Assists Veterans and Families with claims, transports to appropriate Veteran agencies to ensure services are provided
• Performs other duties as required
• Knowledge of the Indian Child Welfare Act, Child Protection Teams, and State and Federal programs and their codes/laws.
• Knowledge of Ohkay Owingeh’s children’s code, State and Federal by-laws pertaining to children
• Skill in assessment summaries and case management
• Knowledge in adolescent behavior
• Ability to maintain a high confidentiality with clients and program personnel
• Ability to work under heavy stress situations
• Skill in effective interviewing, listening and writing
• Skill in human relation as required working with children/youth and families
• Ability to work closely with the San Juan Law Enforcement Department and the San Juan Tribal Courts on a daily basis
• Ability to work closely with outside agencies
• Ability to receive further training in and out of state
• Ability to be on call after work hours (5:00 p.m.) seven days a week including holidays
• Knowledge of modern office practices, procedures, and equipment
• Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic
• Ability to communicate effectively in the English language both verbally and in writing
• Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels
• Ability to handle multiple tasks and meet deadlines
• Ability to work independently with minimal supervision
• Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, and presentation software (such as PowerPoint)


• Associate’s Degree in Social Work or a related field with at least three years’ work experience; Bachelor’s Degree preferred; or equivalent combination of education and experience.
• Current valid New Mexico’s Driver’s License
• Must be insurable through the Pueblos insurance Carrier
• No felony convictions or gross misdemeanors within the past ten years
• Must successfully be able to successfully pass a pre-employment drug/alcohol screen and background investigation
• Must have working knowledge of HIPAA Law


FAX (505) 852-0093

When required of the position, attach a copy of high school /GED, college education, certification(s) or license(s).

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