Job Description

GENERAL DESCRIPTION
Under the direct supervision of the Housing Manager, responsible for financial, physical, administration, marketing, leasing, and professional development on a Tax Credit Property. Maintains confidentiality at all times of all privileged information.
SUPERVISION RECEIVED
Works under the direct supervision of the Housing Executive Director.
SUPERVISION EXERCISED
Supervise the Property’s Maintenance Staff Member(s).
NATURE OF WORK
ESSENTIAL FUNCTIONS
• Informs the Housing Manager of the financial and physical condition of the assigned property
• Supervises the activities of the Maintenance Staff to achieve the shared goal of producing a safe, high quality living and community environment
• Ensures the owner’s management plans and policies are implemented
• Performs the activities of the Leasing Agent to ensure compliance with all applicable regulatory requirements imposed by the Low-Income Housing Tax Credit and other relevant programs
• Ensures the management plan and policies are implemented for homebuyers’ programs
• Remains educated on the property’s economic and physical condition to ensure that the property is maintained in a consistent manner
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• Maintains an organized system for accurate record-keeping including resident files, marketing information, maintenance records, purchasing, inspections, general correspondence and budget logs
• Coordinates daily activities of the Maintenance Contractor to ensure proper response to maintenance requests, preparation of market ready vacancies and the overall quality of the community appearance
• Advises the Executive Director on relevant issues
• Performs daily exterior and interior physical inspections to ensure safety, cleanliness and to inform maintenance of any issues that need to be attended to
• Collects and posts rent payments. Makes daily deposits and reconciles accounts
• Performs leasing activities including applications, qualifications and data verification process
• Shows vacant and model units
• Maintains resident communication. Greets new residents and manages an efficient move-in process
• Prepares financial reports for accounting office
• Processes and monitors tenant recertification
• Performs evictions and files for restitution with Tribal Courts on former homebuyers on past due balances
• Establishes and implements rental rate increases. Review plans with Executive Director
• Coordinates and monitors preventative maintenance schedules
• Monitors all Federal, State, County, and City Agency requirements and notify Executive Director of any ordinances effecting the property or neighborhood
• Prepares marketing plans and develops advertisements for vacant units
• Performs other duties as assigned
JOB FUNCTION
• Knowledge of traditional form of government and pueblo customs and traditions
• Knowledge of the functions and structure of Ohkay Owingeh
• Knowledge of applicable Federal, State, County, and Local Laws, Regulations, and requirements.
• Knowledge of property management principles.
• Knowledge of social economic problems related to Housing, Health, and Education of Low-Income groups.
• Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic.
• Ability to communicate effectively in the English language both verbally and in writing.
• Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels.
• Ability to maintain confidentiality.
• Ability to prepare accurate, complete and legible reports and present detailed, accurate and objective oral presentations response to questions.
• Ability to make solid decisions and exercise independent judgement.
• Ability to be persuasive and tactful in controversial situations.
• Ability to work extended hours and various work schedules and be able to work on a 24-hour on-call basis as required, including holidays.
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• Ability to demonstrate excellence in everything, and continually seek improvement in results.
• Ability to interpret applicable Federal, State, County, and Local laws, regulations, requirements, ordinances, and legislation.
• Ability to work effectively with individuals and demonstrate leadership and team-building skills with empathy and enthusiasm.
• Ability to work as a team member in a structured working environment.
• Ability to handle multiple tasks and meet deadlines.
• Ability to demonstrate moral character, honesty, tact, fairness, lack of prejudice and desire to help when dealing with people.
• Ability to analyze situations and adopt appropriate courses of action.
• Ability to define problems collects data, establish facts, and draw valid conclusions.
• Ability to comprehend, retains, and recalls factual information, and learns and applies acquired skills and techniques to the performance of assignment duties.
• Skill in understanding and interpreting complex statue, ordinances, regulations, and standards.
• Skill in making effective decisions in emergency situations.
• Skill in preparing, reviewing and analyzing operational and financial reports.
• Skill in analyzing problems, projecting consequences, identifying solutions, and implementing recommendations.
• Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, and presentations software such as PowerPoint).
• Independently use time efficiently to prioritize and perform multiple tasks to meet multiple concurrent deadlines and manage large volumes of work.
• Work effectively under pressure and cope with multiple interruptions to meet deadlines.
• Establish and maintain effective professional working relationships with Tribal Departments. Comply with office and personnel procedures.
• Participate in applicable trainings.
• Certified Property Management and Procurement.
MINIMUM QUALIFICATIONS
EDUCATION & EXPERIENCE
• High School Diploma or GED plus two years’ experience as a leasing agent or property manager or equivalent combination of education and experience may be considered
• Highly developed attention to detail and organizational skills
• Demonstrated good verbal and writing skills
• Must be able to maintain confidentiality
• Must be able to investigate and suggest ways to improve the program
• Writing, Financials, and Reporting background a requirement
• Strong clerical and computer/database skills; proficiency in Microsoft Office, including Word, Excel, Access, PowerPoint, and Outlook
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• Current valid New Mexico’s Driver’s License Must be an insurable driver through the Pueblos Insurance Carrier
• No felony convictions or gross misdemeanors within the past ten years
• Must successfully be able to successfully pass a pre-employment drug/alcohol screen and background investigation NATIVE AMERICAN PREFERENCE VETERAN PREFERENCE SUBMIT APPLICATION AND RESUME TO: OHKAY OWINGEH HUMAN RESOURCES DEPARTMENT PO BOX 1099 OHKAY OWINGEH, NEW MEXICO 87566 or lydell.lewis@ohkay.org When required of the position, attach a copy of high school /GED, college education, certification(s) or license(s). Incomplete applications may delay or exclude consideration of your application.